TIH Signature Experiences works with a curated network of hotels, venues, caterers, transportation providers, AV and production teams, and hospitality specialists across Dallas–Fort Worth, Austin, Houston, and San Antonio. Here's what we require from every vendor, what you can expect from us, and how to apply.
We design and oversee. Vendors execute. On every full-production engagement, we control vendor selection, contracting, payment, scheduling, and on-site coordination. That's exactly why our clients hire us.
For you, it means one coordinating firm on the other side of the table: one scope, one contact, one payment path, and a client who already knows what to expect before you arrive.
Four categories carry most of our production, and each one has requirements of its own on top of the standards every vendor meets. We also work with floral and design studios, security teams, and on-site medical providers.
We are your client. Group bookings, meeting space, design, payment, and planning run directly through us, and we manage client expectations and change requests so your team doesn't have to. You receive complete, accurate rooming lists and event specifications.
VIP arrivals, executive floors, and room blocks stay under direct property relationships. We don't route VIP guests through third-party booking platforms, because a platform can't protect the recognition and upgrades your property delivers. We keep preferred relationships with properties that deliver consistent quality, and we're open to formal referral agreements.
We work with licensed, professional transportation providers who carry commercial auto coverage, meet DOT requirements where they apply, and put professional drivers behind the wheel. We provide detailed manifests, itineraries, and on-site contacts for every movement.
Every transportation agreement spells out cancellation terms, overtime rates, and gratuity policy in advance, so nothing gets negotiated at the curb.
Menus built around the event, the guest profile, and every dietary requirement, with tastings and client approval before service. Every food and beverage moment is held to a five-star property standard.
Your service team is briefed on the event's brand standard before doors open, and dietary needs are tracked from the RSVP to the plate. Vendors serving alcohol carry the licensing and coverage that service requires.
Stage, lighting, sound, projection, livestream, and technical rehearsals. Photography and videography teams briefed on a shot list before the event. Musicians, performers, and immersive experiences booked to fit the program, never the other way around.
Creative work product is assigned in the contract, and confidentiality agreements are executed wherever the event calls for them.
These apply to every vendor in every category. They aren't negotiable, and they're the same whether the event is in Austin or anywhere else in the United States.
A verified business license and general liability coverage of at least $1M per occurrence and $1M aggregate. Transportation carries commercial auto. Vendors with on-site labor carry workers' compensation. We verify every certificate before you work an event.
At least three years in business for the production-critical categories: AV, catering, security, and transportation. Those are the vendors an event can't run without.
Three references from prior engagements at comparable scale. We contact them before we contract you.
Itemized quotes. No hidden fees. No clauses that let pricing climb on its own after the contract is signed.
A portfolio and client list that already reflect a luxury standard. Our clients' guests notice the difference, and so do we.
Written scope, written changes, written approvals. Vendors don't communicate directly with our clients unless we've authorized it in writing.
Our leadership spent 23 years underwriting corporate risk. We read every vendor contract before signature, and these are the terms we look for.
Deliverables listed, not implied. Payment terms tied to the production schedule. We don't sign deposit structures over 50% before deliverables begin.
A current certificate of insurance. Indemnification that doesn't shift liability onto us or our client without reciprocity. A limitation of liability that doesn't unfairly cap recovery for negligence.
Force majeure with defined triggers and refund or credit terms, a documented cancellation schedule, and no exclusivity terms that block a backup vendor. Every critical vendor on our events has a named backup.
Standards run both ways. Here's what every vendor and partner gets from us.
Yes. Some of our most useful relationships aren't vendor relationships at all.
Sports, entertainment, sponsorship, and brand activation agencies producing hospitality programs in Texas. We bring destination knowledge and insurance-grade risk review, as an advisor to your team or as the production partner on the ground.
Wedding and social event planners, party companies, and firms that produce outside the United States. We send that work elsewhere, and we want to know who does it well.
Hotels, resorts, ranches, and private venues open to a formal referral agreement with a firm that protects their standard as closely as its own.
Four steps, from the first introduction to preferred status.
Email contact@tihindustries.com with your company name, your category, the markets you serve, your portfolio, a current certificate of insurance, and three references from engagements at comparable scale.
We verify your license, your coverage, your references, and your portfolio against the standards on this page. Nothing moves forward on an unverified certificate.
When an engagement fits your category and market, you receive a written scope of work and a signed contract before any work begins, plus a single point of contact on our team.
Vendors who deliver at our standard join our preferred list for their category and market, and they receive priority consideration on future engagements. Performance is rated after every event, and a safety failure ends the relationship the first time.
General liability of at least $1M per occurrence and $1M aggregate, appropriate to your services. Transportation providers carry commercial auto coverage, and vendors with on-site labor carry workers' compensation. We verify every certificate before you work an event.
We are your client. Scope, changes, and approvals run through our team, and vendors don't communicate directly with the client unless we've authorized it in writing. When a client brings a vendor of their own, such as an existing photographer, that vendor is documented as client-managed and we coordinate with them.
On the schedule in your contract. In full production, our client pays us and we pay you, so you invoice one coordinating firm with clear documentation. We don't sign deposit structures over 50% before deliverables begin.
It depends on the category. AV, catering, security, and transportation require at least three years in business. Other categories are evaluated on license, coverage, references, and portfolio.
Yes, when an engagement takes us there. We serve the United States, and outside our four Texas markets we build the vendor bench on the ground before we contract anything. We don't produce internationally.
Not for VIP guests. Arrivals, executive floors, and room blocks stay under direct property relationships, so recognition, loyalty status, and upgrades are protected.
Email contact@tihindustries.com. TIH Industries LLC maintains comprehensive general liability insurance, and a certificate is available on request for any contracted event.
Send your introduction, your portfolio, a current certificate of insurance, and three references to contact@tihindustries.com. We review every application against the standards on this page.
